I'm a software QA manager with extensive experience in end-to-end test development and planning. Currently I manage a team supporting a push-to-talk system for mission critical communications, with clients for Windows 11, Android, iOS, and web browsers supported on a Windows Server and SQL backend. My past work includes testing of wearable and gaming devices and mobile phones. I also co-founded a small company developing test and measurement equipment for twisted-pair cabling.

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PROFESSIONAL EXPERIENCE

MOTOROLA SOLUTIONS, Seattle, WA: 2015 – Present

Senior Software Test Engineering Manager

  • Manage a geographically-distributed team of seven composed of test engineers and a lab manager, with a mix of full time and contract employees

  • Coordinate with program, project, and software engineering managers to develop and manage scope, schedule, and budget for periodic product releases

  • Collaborate with members of the team to ensure they have the resources and support they need to complete work on schedule

  • Identify strengths and weaknesses of team members to help grow their skills and careers

Principal Software Test Engineer

  • Managed test cases and plans for server-side and client-side testing

  • Coordinated with Support team to triage and address customer issues

  • Created and maintained test systems in Amazon Web Services and Microsoft Azure Cloud Services

Software Test Engineer, Senior Staff

  •  Developed and executed end-to-end tests of the WAVE 5000 push-to-talk (PTT) application

  • Designed and implemented server-side performance, load, and scalability tests

  • Collaborated with developers on client-side implementation for Android, iOS, Java, and .NET

  • Experience with Windows Server 2008/2012/2016/2019, SQL Server 2012/2016, VMware ESXi

MICROSOFT, Redmond, WA: 2012 – 2014

Interoperability Test Engineer

  • Developed test cases and test plans based on product specifications and developer input

  • Executed assigned tests, reporting defects to manager and product feature owners

  • Created detailed bug and test result reports including captured logs

  • Maintained open bugs, providing additional testing and data to ensure prompt resolution

  • Managed the team to assign work and ensure timely completion of testing

  • Wrote and executed test suite for Xbox One controllers and other accessories, identifying and resolving hardware and software defects that would have prevented a successful launch

  • Verified functionality, reliability, and data integrity of Bluetooth syncing between test devices, smartphone apps, and cloud services.

 

CHOMPER, Seattle, WA: 2012 – 2013

Co-Founder & Principal Engineer

  • Led development and sale of first product to customer in less than 6 months

  • Designed custom RF / Microwave test and measurement equipment for copper cabling systems to verify conformance with TIA / ISO Category 5e, 6, and 6A standards

  • Implemented data capture and analysis tools in NI LabVIEW

  • Negotiated hardware and software sales agreements with leading customers

  • Managed business accounts, taxes, and website

 

MOTOROLA MOBILITY, Bellevue, WA: 2010 – 2012

Field Test Product Lead

  • Led quality assurance testing to complete defect resolution ahead of schedule

  • Assessed new Android-based mobile phones and tablets to determine testing scope

  • Mentored other testers in testing strategies, methods, and goals

  • Created test plans and schedules in coordination with technical account and regional project management teams to meet customer delivery dates

  • Reported testing status and issues to program managers and directors

  • Managed testing life cycle of 7 products simultaneously, leading to successful customer approval

  • Coordinated staffing assignments between multiple programs in multiple locations with limited staff availability

 

MOTOROLA, Redmond, WA: 2005 – 2010

Field Test Engineer Senior: 2007 – 2010

  • Mentored other testers in testing strategies, methods, and goals

  • Executed assigned tests for mobile devices

  • Reported issues to development teams and collaborated on analysis and resolution

  • Completed MSEE degree at University of Washington

  • Developed testing strategy for AGPS functionality ensuring consistency between test teams

  • Led test development team for North America Field Test in conjunction with global test development groups

Field Test Engineer: 2005 – 2007

  • Executed assigned tests for mobile devices

  • Reported issues to development teams and collaborated on analysis and resolution

  • Created test process for call performance in mobile scenarios

  • Wrote test suites for peer review to provide test coverage of new features and functionality

 

UNIVERSITY OF WASHINGTON, Seattle, WA: 2004 – 2005

Research Assistant

  • Programmed microcontrollers for an autonomous robot

  • Designed and conducted experiments using Fringing Electric Field sensors

 

EDUCATION

 Master of Science, Electrical Engineering: 2008 – 2010

  • University of Washington, Seattle, WA

  • GPA: 3.81

Bachelor of Science, Electrical Engineering: 2001 – 2005

  • University of Washington, Seattle, WA

  • Honor Societies:  Golden Key, Tau Beta Pi (Engineering), Eta Kappa Nu (Electrical Engineering), NASA Space Grant Scholar, Mary Gates Scholar, Dean's List

  • GPA: 3.67

 

PROFESSIONAL DEVELOPMENT

 Introduction to Programming and Application Development with Python (2011)

 Introductory C++ Programming Certificate of Accomplishment (2015)

TECHNICAL AND SPECIALIZED SKILLS

 Software Quality Testing

Product and feature assessment, test development, test cycle planning, issue tracking and resolution

Mobile Devices

Android, iOS, Windows Phone; Wi-Fi, Bluetooth, LTE

Communication Networks

OSI model, TCP / IP protocols, OFDM

Wireless Communications

Channel capacity, digital modulation, diversity, block and convolutional codes

Software Development

Familiarity with Python, LabVIEW, C++, Visual Studio, SQL, SDLC

General Computing

Microsoft Windows 7; Microsoft Office Suite; Google Apps

VOLUNTEERING

 Central Seattle Greenways (now Central Seattle Streets for All): 2013 - 2025

I co-led the Central Seattle Greenways group, part of the citywide Seattle Neighborhood Greenways (now Seattle Streets Alliance) coalition from 2013 to 2025. We advocate for streets that are safe and comfortable to walk, roll, or bike for people of all ages and abilities. In 2019 I was the winner of the Seattle Neighborhood Greenways People’s Champion award for my community engagement work on the Pike/Pine protected bike lanes.

Seattle Pedestrian Advisory Board: 2017 - 2021

I joined the Board in May of 2017 and was elected as Chair in October of 2017.

Levy to Move Seattle Oversight Committee: 2017 - 2020

I participated in the Levy to Move Seattle Oversight Committee (LOC) as the representative for the Seattle Pedestrian Advisory Board. The LOC is an advisory body that monitors revenues, expenditures, and program and project implementation for the 9-year, $930 million transportation levy approved by Seattle voters in November 2015.